Help Center
Insurance policy compensation rules insurance purchase instruction
Are you still worried about not receiving your parcel timely?
Are you still afraid that your parcel will be seized by customs?
Are you still worried about various uncontrollable factors in international shipping?
In order to address the user’s worries and protect the rights and interests of users, OrientDig provides shipping Insurance to provide you with more secure parcel transportation.
The Insurance covers the following 2 insurances:
1. Customs Seizure Insurance
If your parcel is confiscated by customs, we will compensate you based on your parcel’s situation and the OrientDig Insurance compensation standards.
2. Parcel Lost/Damaged Insurance
If your parcel is lost or damaged, we will compensate you based on your parcel’s situation and the OrientDig Insurance compensation standards.
Insurance Coverage:
For detailed information on whether your shipping routes support insurance in your country and the coverage scope for each route, please check the link below:
https://2025.OrientDig.com/help-center-detail?id=979
OrientDig reserves the right of the final interpretation of the above content, thank you for your understanding.